Questions, answered.

It takes three steps. Choose your favourite gift box, enter the recipient’s delivery address, then complete payment and we will prepare your order. Start with our gift boxes.

You can pay online with UPI, debit and credit cards, net banking and wallets. All payments are processed securely at checkout.

Yes, that is what most of our customers do. Enter your loved one’s address as the delivery address, add their phone number, and you can include a personal letter with the box.

Yes. Pick a gift box, enter your loved one’s delivery address in India, and pay online with an accepted international payment method. We prepare the box and deliver it to their door.

You can pay with Visa, Mastercard and American Express and PayPal. All payments are processed securely at checkout.

Our prices are listed in Indian rupees (₹). Your bank or card provider converts the amount to your local currency at their current rate.

Yes. Once the box is delivered, we send you a photo / WhatsApp confirmation so you know it reached them.

We deliver to addresses within India. You can place the order from anywhere in the world, but the delivery address must be in India.

We recommend ordering at least 8 days before the date you want it delivered. For Diwali, orders are dispatched fresh from 1 November, and you can pick your delivery date at checkout.

We deliver across India with free delivery. Full details are in our shipping policy.

Yes. You choose the delivery date at checkout, so the gift can arrive on a birthday, anniversary or festival.

Delivery usually takes 3 to 5 days depending on the city. Your chosen delivery date is shown at checkout.

Please add the recipient’s phone number at checkout so the courier can reach them. If you are sending a surprise, let a family member know a parcel is on the way.

Our artisan sweets are made fresh in Jalandhar, Punjab, and packed in our gift boxes with care.

Yes, everything we make is 100% vegetarian.

Yes. Our FSSAI licence number is 22126664000139.

We have three boxes. The Petite Collection has 6 premium selections (₹599), the Signature Collection has 9 (₹799), and the Grande Collection has 12 (₹999). The exact sweets are listed on each product page.

For the best taste, enjoy the sweets within 7 days of delivery and store them [in a cool, dry place / as per the instructions on the box].

Many Indian sweets contain dairy and nuts. If you or the recipient has an allergy, please message us on WhatsApp before ordering and we will help you choose.

Yes. You can add a personal letter and a festive diya to any box when you order.

Yes. Place a separate order for each address, or message us on WhatsApp and we will help you arrange multiple deliveries.

Yes. We curate mithai gift boxes for weddings, from gifts for family and close friends to presents for your wider guest list. See our wedding gifting page for ideas.

Larger orders save up to 12%. For wedding orders of 25 boxes or more, message us on WhatsApp and we will plan quantities, boxes and delivery with you.

Yes, we can add custom sleeves, a personal letter, names or initials, and a custom message card to your boxes. Tell us what you have in mind and we will confirm what is possible.

Please contact us at least 3 weeks before your event so we can prepare your order fresh and deliver it in time.

Yes, we can deliver to your venue or home, or send boxes to multiple addresses. Share the details on WhatsApp and we will confirm the plan.

Message us on WhatsApp with your wedding date, city and approximate number of boxes, and we will reply with options.

Yes. Mithai Vault boxes work well for festive gifts to clients, teams and partners. See our corporate gifting page for details.

You can save up to 12% on larger orders. If you are gifting 25 or more boxes, message us on WhatsApp for a bulk quote.

Yes, we can include your company branding and a custom message card from your company with each box. Tell us what you need and we will confirm what is possible.

Yes. Share a list of names and addresses and we will deliver each box on the date you choose. We deliver across India.

Diwali orders are dispatched fresh from 1 November. For corporate orders, please contact us at least 10 days before your required delivery date.

Message us on WhatsApp with the number of boxes, delivery cities and your preferred dates, and we will reply with a plan and quote.

Please contact us as soon as possible, ideally within 24 hours of ordering, before your box is prepared. See our refund policy for details.

We are sorry if that happens. Send us a photo on WhatsApp as soon as it arrives and we will make it right, as set out in our refund policy.